Getting your order to you in perfect condition is a major part of the service we provide. We use specialist air-pak packaging for orders dispatched with a third party courier to ensure we minimise damage during transit so you can receive your products in the best condition possible.

Depending on your delivery address, you’ll be offered different options at checkout. This will also take into account the weight – bear in mind that some of our deliveries can weigh quite a bit – so not all of the options below will be available on every order.

Orders of £50 or more in our internal delivery areas (London/Surrey) will be delivered in our own vehicles for a flat £5.00 delivery charge.

If you’ve any questions, simply get in touch via the LiveChat below!

These are the FOUR methods we use to ensure safe and reliable deliveries

How it works

When you place an order, the total weight will be calculated as you add items.

At the checkout, you will be asked to enter your delivery address and the available shipping options will be presented to you then.

Please note: You can calculate shipping at any time from your Shopping Basket.

What happens to your order ?

Once payment has been made, your order will be processed the same day if received before 12 (or the next day otherwise).

If there’s any special items that might delay your whole order, you’ll receive an email about this.

Once your order has been shipped, you’ll receive an email and / or SMS text with the delivery details.

Can you deliver to Europe and Worldwide ?

We can deliver Worldwide!

The table below shows the delivery locations where you can order online knowing we’ve got the shipping covered.

if your country isn’t on the list at the moment, please email us  and we’ll work on a solution for you.

Austria Estonia Guernsey Liechtenstein Poland Spain
Belgium Finland Hungary Lithuania Portugal Sweden
Bulgaria France Ireland Luxembourg Romania Switzerland
Croatia Germany Italy Monaco San Marino Vatican City
Czech Republic Gibraltar Jersey Netherlands Slovakia
Is there a charge for delivery ?

The cost for delivery using our own vehicles is just £5.00 for orders of £50.00 or more.

All other delivery costs will vary according to weight and delivery address, and you can calculate these from your Shopping Basket or at Checkout.

When will my order be delivered ?

Please bear in mind that a lot of our products are glass bottles and these need particular care in packaging and handling; so we take the time to make sure your order is perfect when it arrives.

Having said that, we usually deliver within our estimates 🙂

The tabs below will give you an idea of when you can expect your delivery according to the options and where you are.

If your delivery address is within the London Postcode Area, we can deliver on our own van, either next working day or usually within 3-5 working days (UPS Access Point Shipments arrive within 3-7 working days).

You can also use UPS Access Point if your order is within a certain weight.

If your delivery address is in any of the following Postcode Districts

  • BR
  • CR
  • EN
  • GU
  • HA
  • KT
  • RH
  • SM
  • TW
  • UB

…we will deliver using our own vehicles usually between 3-7 working days.

You can also use UPS Access Point if your order is within a certain weight.

The rest of the UK (ie NOT London Postcodes and NOT the ‘Near London’ Postcodes are usually 3-7 working days by our specialist couriers. These are delivered in secure protective packaging to minimise potential damage.

Some areas have a courier surcharge eg Scottish Highlands and Islands, Northern Ireland, Channel Islands.

You can also use UPS Access Point if your order is within a certain weight.

We’ve two options for Europe.

Depending on weight, you may be able to use UPS Access Point, or if your orders exceed their weight limits, we have DHL Express Economy to rely on.

The Map shows where UPS and DHL deliver – or both

Where Aqua Amore deliver in Europe

How does UPS Access Point work ?

UPS Access Point Currently Unavailable.

We use UPS Access Point™ for single package deliveries up to 20kg, which are dispatched within 3-7 working days.

This method provides a convenient ‘pick-up point’ for you so you don’t have to worry about missing deliveries

“UPS Access Point™ is a UPS-affiliated delivery network offering a convenient way for you to collect your package(s) near to your home or work. UPS Access Point locations are represented by a broad array of locations, including newsagents, petrol stations and convenience stores.

You’ll receive a text/email message when your order has arrived for collection.

Currently you can use UPS Access Point for the UK, Belgium, France, Germany, Italy, Luxembourg, Netherlands, Poland and Spain.

Can you deliver bulk and pallet orders?

Absolutely! Please contact us or call us on 020 8874 4326

Can we collect?

Yes, please email to place your order. Once this has been paid for, collections can be made from our warehouse in CR0 or (for smaller orders) from our office in SW18.